1.1 Acceptance of Terms

By accessing or using our platform, services, or any associated features (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Services. These Terms constitute a legally binding agreement between you and our organization.

Your continued use of the Services following any modifications to these Terms constitutes your acceptance of such changes. We reserve the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting. It is your responsibility to review these Terms periodically.

1.2 Eligibility and Account Registration

You must be at least 13 years of age to use our Services. If you are under 18 years of age, you must have permission from a parent or legal guardian to use the Services. By registering for an account, you represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion. Accounts found to be in violation of these Terms may be suspended or permanently terminated without prior notice.

1.3 User Responsibilities and Conduct

As a user of our Services, you agree to use the platform in a manner consistent with all applicable laws and regulations. You are solely responsible for your conduct and any content you submit, post, or display on or through the Services.

You agree not to use the Services to: (a) upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable; (b) impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity; (c) upload, post, or transmit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party; (d) upload, post, or transmit any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation; (e) upload, post, or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (f) interfere with or disrupt the Services or servers or networks connected to the Services; or (g) violate any applicable local, state, national, or international law.

We reserve the right to investigate and take appropriate legal action against anyone who violates these Terms, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators, and reporting such conduct to law enforcement authorities.

1.4 Service Access and Limitations

We strive to maintain the availability and functionality of our Services at all times. However, we do not guarantee that the Services will be available at all times or that access will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without notice or liability.

Certain features of the Services may be subject to usage limitations, including but not limited to storage capacity, number of API calls, bandwidth, and other technical restrictions. We reserve the right to impose or modify these limitations at our discretion.

Access to certain premium features or content may require a paid subscription. Subscription terms, pricing, and billing information are detailed in Section 3 (Refund Policy) of this document.

1.5 Account Termination and Suspension

We reserve the right to terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

You may terminate your account at any time by contacting our support team or using the account deletion feature within your account settings. Upon termination by either party, we may delete your account data in accordance with our Data Retention Policy (Section 7).

All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

1.6 Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE SERVICES. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

1.7 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

1.8 Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Services; (b) your violation of these Terms; (c) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your content caused damage to a third party.

2.1 Introduction and Scope

This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our Services. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy applies to all users of our Services, including visitors, registered users, and premium subscribers. By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

2.2 Information We Collect

We collect several types of information from and about users of our Services:

Account Information: When you create an account, we collect information such as your username, email address, password (stored in encrypted form), and profile information you choose to provide.

Usage Information: We automatically collect information about your interactions with our Services, including the pages or features you access, the time and date of your visits, the time spent on pages, and other diagnostic data.

Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, IP address, browser type, and mobile network information.

Communication Data: If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of any message or attachments you send us, and any other information you choose to provide.

Payment Information: When you make a purchase or subscription payment, we collect payment information through our third-party payment processor (Stripe). We do not store your complete credit card information on our servers.

Discord Integration Data: If you connect your Discord account to our Services, we may collect information from Discord such as your Discord user ID, username, discriminator, avatar, and server membership information, subject to Discord’s API terms and your Discord privacy settings.

2.3 How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision: To provide, maintain, and improve our Services, including processing transactions, authenticating users, and delivering features you request.

Communication: To send you technical notices, updates, security alerts, support messages, and administrative communications. We may also send you promotional communications if you have opted in to receive them.

Personalization: To understand how you use our Services and to personalize your experience, including providing content recommendations and customized features.

Analytics and Improvement: To monitor and analyze usage trends, effectiveness of our Services, and user engagement to improve functionality and user experience.

Security and Fraud Prevention: To detect, prevent, and address technical issues, fraudulent activity, and violations of our Terms of Service.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

2.4 Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), hosting, analytics, customer support, and email delivery. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Discord Integration: When you use our Discord integration features, certain information may be shared with Discord in accordance with Discord’s Terms of Service and Privacy Policy. This integration is optional and can be disconnected at any time.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Consent: We may share your information with third parties when you give us explicit consent to do so.

2.5 Third-Party Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

Discord: Our integration with Discord is subject to Discord’s Terms of Service and Privacy Policy. When you connect your Discord account, you authorize us to access certain information from your Discord account as permitted by Discord’s API.

Stripe: Payment processing is handled by Stripe, Inc. Your payment information is transmitted directly to Stripe and is subject to Stripe’s Privacy Policy. We receive limited payment information from Stripe, such as transaction confirmations and the last four digits of your payment method.

2.6 Data Security

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols and encryption of sensitive data at rest.

Regular security assessments and monitoring for vulnerabilities.

Access controls and authentication mechanisms to limit access to personal information to authorized personnel only.

Regular backups and disaster recovery procedures.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

2.7 Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability: You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used format.

Correction: You have the right to request correction of inaccurate or incomplete personal information.

Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.

Objection and Restriction: You have the right to object to or restrict certain processing of your personal information.

Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

2.8 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

2.9 Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

3.1 Subscription Overview

Our premium VIP subscription provides access to enhanced features, priority support, and exclusive content. Subscriptions are billed on a recurring basis (monthly or annually, depending on the plan you select) and automatically renew unless cancelled prior to the renewal date.

By purchasing a subscription, you acknowledge that you have read and understood the terms of this Refund Policy and agree to the billing terms associated with your chosen subscription plan.

3.2 Billing and Payment Terms

All subscription fees are processed through our third-party payment processor, Stripe. You authorize us to charge your designated payment method on a recurring basis for your subscription fees and any applicable taxes.

Subscription fees are billed in advance on a recurring basis. For monthly subscriptions, you will be charged on the same day each month. For annual subscriptions, you will be charged once per year on the anniversary of your initial subscription date.

If your payment method fails or your account is past due, we reserve the right to suspend or terminate your access to premium features until payment is received. You are responsible for keeping your payment information current and accurate.

3.3 Refund Eligibility

We offer a limited refund policy for VIP subscriptions under the following conditions:

First-Time Subscribers: If you are a first-time subscriber and are dissatisfied with the premium features, you may request a full refund within seven (7) days of your initial purchase. This one-time refund is available only for your first subscription payment.

Technical Issues: If you experience significant technical issues that prevent you from accessing premium features and we are unable to resolve these issues within a reasonable timeframe (typically 14 days), you may be eligible for a prorated refund for the affected period.

Billing Errors: If you have been charged incorrectly due to a billing error on our part, we will issue a full refund for the erroneous charge.

Refunds are not available for: (a) renewal charges after the initial subscription period; (b) partial subscription periods; (c) dissatisfaction with content or features after the initial seven-day period; (d) violations of our Terms of Service; or (e) accounts that have been terminated due to policy violations.

3.4 Refund Request Process

To request a refund, you must contact our support team within the applicable refund period. Your refund request must include:

Your account username or email address associated with the subscription.

The transaction ID or date of the charge you are requesting to refund.

A brief explanation of the reason for your refund request.

We will review your refund request within five (5) business days and notify you of our decision. If your refund is approved, it will be processed within ten (10) business days, and a credit will be applied to your original payment method.

Please note that refund processing times may vary depending on your payment provider. We are not responsible for delays caused by your financial institution.

3.5 Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period, and you will retain access to premium features until that date.

Upon cancellation, your subscription will not renew, and you will not be charged for subsequent billing periods. However, we do not provide refunds or credits for partial subscription periods. If you cancel your subscription, you will continue to have access to premium features through the end of your current billing cycle.

You may reactivate your subscription at any time. If you reactivate within thirty (30) days of cancellation, your previous subscription settings and preferences may be restored.

3.6 Chargeback Policy

If you initiate a chargeback or payment dispute with your payment provider rather than contacting us directly to resolve a billing issue, we reserve the right to immediately suspend or terminate your account and access to all Services.

Chargebacks are considered a violation of our Terms of Service. If you believe you have been charged incorrectly, please contact our support team first so we can investigate and resolve the issue promptly.

If a chargeback is initiated and subsequently reversed in our favor, we may charge you for any chargeback fees incurred, in addition to any applicable service fees for account reinstatement.

3.7 Price Changes

We reserve the right to modify our subscription pricing at any time. If we increase the price of your subscription, we will provide you with at least thirty (30) days’ advance notice before the price change takes effect.

If you do not agree to the price change, you may cancel your subscription before the new price takes effect. Your continued use of the subscription after the price change constitutes your acceptance of the new pricing.

3.8 Free Trials and Promotional Offers

From time to time, we may offer free trials or promotional discounts for our subscription services. These offers are subject to additional terms and conditions, which will be clearly communicated at the time of the offer.

Free trials automatically convert to paid subscriptions at the end of the trial period unless you cancel before the trial expires. You will be notified before your trial ends and before any charges are applied to your payment method.

4.1 Purpose and Scope

These Community Guidelines are designed to foster a respectful, inclusive, and constructive environment for all users of our Services. By participating in our community, whether through Discord integration, forums, comments, or any other interactive features, you agree to abide by these guidelines.

These guidelines supplement our Terms of Service and apply to all user-generated content and interactions within our platform and associated community spaces.

4.2 Respect and Civility

We expect all community members to treat each other with respect and courtesy. Harassment, bullying, hate speech, discrimination, or any form of abusive behavior will not be tolerated.

Specifically prohibited conduct includes:

Personal attacks, insults, or derogatory comments directed at other users.

Threats of violence or harm, whether direct or implied.

Hate speech or discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic.

Doxxing or sharing personal information about other users without their consent.

Sexual harassment or unwelcome sexual advances.

4.3 Content Standards

All content you post or share through our Services must comply with applicable laws and these Community Guidelines. You are solely responsible for the content you create and share.

Prohibited content includes:

Illegal content or content that promotes illegal activities.

Graphic violence, gore, or content depicting harm to humans or animals.

Sexually explicit content, pornography, or content exploiting minors.

Content that infringes intellectual property rights, including copyrighted material, trademarks, or trade secrets.

Spam, unsolicited advertising, or commercial solicitations.

Malicious content, including viruses, malware, or phishing attempts.

Misinformation or deliberately false information that could cause harm.

4.4 Constructive Participation

We encourage constructive and meaningful participation in our community. When engaging with others:

Stay on topic and contribute meaningfully to discussions.

Provide constructive feedback and criticism rather than purely negative commentary.

Respect differing opinions and engage in civil debate.

Cite sources when sharing information or making factual claims.

Help maintain a welcoming environment for new community members.

4.5 Discord-Specific Guidelines

If you participate in our community through Discord integration, you must also comply with Discord’s Community Guidelines and Terms of Service. Additional rules specific to our Discord community include:

Use appropriate channels for different types of content and discussions.

Respect channel-specific rules and moderator instructions.

Do not engage in excessive self-promotion or cross-server advertising.

Avoid excessive use of caps lock, emojis, or disruptive formatting.

Do not impersonate staff members, moderators, or other users.

4.6 Reporting Violations

If you encounter content or behavior that violates these Community Guidelines, please report it to our moderation team immediately. We take all reports seriously and will investigate them promptly.

To report a violation, use the reporting features within the platform or contact our support team with details of the incident, including usernames, timestamps, and any relevant screenshots or evidence.

False or malicious reports made in bad faith may result in disciplinary action against the reporting user.

4.7 Enforcement and Consequences

Violations of these Community Guidelines may result in disciplinary action, including but not limited to:

Content removal or editing.

Temporary suspension of community privileges.

Permanent ban from community features or Discord servers.

Account suspension or termination.

The severity of the consequence will depend on the nature and frequency of the violation. We reserve the right to take immediate action in cases of severe violations, including illegal content or threats of violence.

Repeated violations may result in escalating consequences, up to and including permanent account termination.

4.8 Appeals Process

If you believe you have been unfairly sanctioned for a Community Guidelines violation, you may appeal the decision by contacting our support team within seven (7) days of the action being taken.

Your appeal should include a clear explanation of why you believe the action was unwarranted. We will review appeals on a case-by-case basis and respond within a reasonable timeframe. Our decision on appeals is final.

5.1 General Principles

This Acceptable Use Policy outlines prohibited uses of our Services. This policy applies to all users and all aspects of our Services, including but not limited to account usage, content creation, API access, and interactions with other users.

You agree to use our Services only for lawful purposes and in accordance with this policy. Any use of our Services that violates this policy may result in immediate termination of your account and access to our Services.

5.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Unauthorized Access: Attempting to gain unauthorized access to any portion of our Services, other users’ accounts, or any systems or networks connected to our Services through hacking, password mining, or any other means.

System Interference: Interfering with or disrupting the operation of our Services, servers, or networks, including introducing viruses, worms, malware, or other harmful code.

Automated Access: Using bots, scrapers, crawlers, or other automated means to access our Services without express written permission, except for generally available search engine crawlers.

Resource Abuse: Excessive use of our Services in a manner that degrades performance for other users, including but not limited to excessive API calls, bandwidth consumption, or storage usage beyond allocated limits.

Account Manipulation: Creating multiple accounts to circumvent restrictions, evade bans, or manipulate our Services’ features or algorithms.

Reverse Engineering: Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of our Services or any part thereof.

Commercial Exploitation: Using our Services for unauthorized commercial purposes, including reselling access to our Services, using our Services to build competing products, or extracting data for commercial use without authorization.

5.3 Content Restrictions

In addition to the content restrictions outlined in our Community Guidelines, you agree not to upload, post, transmit, or otherwise make available through our Services:

Content that violates any applicable law or regulation.

Content that infringes any intellectual property or other proprietary rights of any party.

Content that contains software viruses or any other computer code designed to interrupt, destroy, or limit functionality.

Content that impersonates any person or entity or falsely represents your affiliation with a person or entity.

Content that contains personal information about other individuals without their consent.

5.4 API Usage Guidelines

If you have been granted access to our API, you must comply with the following additional restrictions:

Respect rate limits and do not attempt to circumvent them.

Use API keys securely and do not share them with unauthorized parties.

Cache responses appropriately to minimize unnecessary API calls.

Attribute data obtained through our API appropriately in your applications.

Comply with all API-specific terms and documentation provided.

5.5 Security Responsibilities

You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to:

Use a strong, unique password for your account.

Enable two-factor authentication if available.

Keep your contact information current and accurate.

Notify us immediately of any unauthorized access to your account.

Not share your account credentials with others.

5.6 Reporting Security Vulnerabilities

If you discover a security vulnerability in our Services, we encourage you to report it to us responsibly. Please contact our security team with details of the vulnerability and allow us reasonable time to address the issue before publicly disclosing it.

We appreciate responsible disclosure and may recognize security researchers who help us improve the security of our Services.

5.7 Consequences of Violations

Violations of this Acceptable Use Policy may result in:

Immediate suspension or termination of your account.

Removal of prohibited content.

Referral to law enforcement authorities for illegal activities.

Legal action to recover damages or seek injunctive relief.

Permanent ban from our Services with no refund of subscription fees.

6.1 Ownership of Services

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, “Our Content”), are owned by us, our licensors, or other content providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Services and Our Content are provided solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of Our Content, except as expressly permitted in these policies.

6.2 Limited License to Users

Subject to your compliance with these Terms and policies, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your personal, non-commercial use.

This license does not include any right to:

Resell or make commercial use of our Services or Our Content.

Collect or use product listings, descriptions, or prices for the benefit of another merchant.

Make derivative uses of our Services or Our Content.

Download or copy account information for the benefit of another merchant.

Use data mining, robots, or similar data gathering and extraction tools on our Services.

6.3 User-Generated Content

You retain ownership of any content you create, upload, post, or otherwise make available through our Services (“User Content”). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with operating and providing our Services.

This license allows us to:

Store and back up your User Content on our servers.

Display your User Content to other users as intended by the functionality of our Services.

Make your User Content available through our API to authorized third parties.

Modify or adapt your User Content to comply with technical requirements of our Services.

Use your User Content for promotional purposes, subject to your privacy settings.

6.4 Trademarks

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of our organization or our affiliates or licensors. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans appearing on our Services are the trademarks of their respective owners.

If you wish to use our trademarks for any purpose, you must obtain written permission by contacting us in advance.

6.5 Copyright Infringement Claims

We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our Services, please refer to our DMCA Policy (Section 9) for information on how to file a copyright infringement claim.

6.6 Feedback and Suggestions

If you provide us with any feedback, suggestions, or ideas regarding our Services (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to you.

We appreciate user feedback and may use it to improve our Services, but we are under no obligation to implement any Feedback or to compensate you for providing it.

6.7 Third-Party Content

Our Services may contain content provided by third parties, including content provided by other users, third-party licensors, aggregators, and reporting services. All statements and opinions expressed in third-party content are solely the opinions and responsibility of the person or entity providing those materials.

We are not responsible for the accuracy, copyright compliance, legality, or decency of material contained in third-party content. We are not responsible for the conduct of any third party, whether online or offline.

7.1 Retention Principles

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it is processed.

When determining appropriate retention periods, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

7.2 Account Data Retention

Active Accounts: While your account remains active, we retain your account information, profile data, and usage history to provide you with continuous service and to improve our Services.

Inactive Accounts: If your account remains inactive for an extended period (typically 24 months), we may send you a notification and subsequently delete your account and associated data if no response is received within 30 days.

Deleted Accounts: When you delete your account or request deletion of your data, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or enforcing our agreements.

7.3 Content Retention

User-Generated Content: Content you create and share through our Services is retained as long as your account is active. When you delete content, it is removed from active systems within 30 days but may persist in backup systems for up to 90 days.

Public Content: Content you have shared publicly may be cached or archived by third parties or search engines beyond our control, and we cannot guarantee its removal from these external sources.

Reported Content: Content that has been reported for policy violations may be retained longer for investigation and enforcement purposes, even if the original content has been deleted by the user.

7.4 Transaction and Payment Data

Transaction records, including subscription history and payment information, are retained for a minimum of seven (7) years to comply with tax laws, accounting requirements, and to resolve disputes or chargebacks.

Payment card information is processed and stored by our payment processor (Stripe) and is subject to their data retention policies. We do not store complete payment card numbers on our servers.

7.5 Communication Records

Records of communications between you and our support team, including emails, chat logs, and support tickets, are retained for up to three (3) years for quality assurance, training, and dispute resolution purposes.

Marketing communications and your preferences regarding such communications are retained until you unsubscribe or request deletion of your account.

7.6 Log Data and Analytics

Server logs, error logs, and analytics data are typically retained for 90 days for troubleshooting, security monitoring, and service improvement purposes. Aggregated and anonymized analytics data may be retained indefinitely for statistical analysis.

7.7 Legal Holds and Preservation

Notwithstanding the retention periods described above, we may retain data for longer periods when required by law, legal process, or to defend against legal claims. When we receive a valid legal request or court order, we will preserve relevant data and may be prohibited from deleting it until the matter is resolved.

7.8 Data Deletion Requests

You may request deletion of your personal data at any time by contacting our support team or using the data deletion feature in your account settings. We will process your request within 30 days, subject to legal retention requirements.

Please note that some data may need to be retained for legitimate business purposes, such as completing transactions, resolving disputes, or complying with legal obligations. We will inform you if we are unable to fully comply with your deletion request and explain the reasons.

8.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit our Services. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the website owners.

Cookies may be set by the website you are visiting (“first-party cookies”) or by third parties, such as analytics providers or advertising networks (“third-party cookies”).

8.2 How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

Essential Cookies: These cookies are necessary for our Services to function properly. They enable core functionality such as security, authentication, and session management. Without these cookies, some features of our Services may not be available.

Performance and Analytics Cookies: These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. They help us identify which pages are most and least popular and see how visitors move around the site.

Functionality Cookies: These cookies allow our Services to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

Targeting and Advertising Cookies: These cookies may be set through our Services by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

8.3 Specific Cookies We Use

The following table provides detailed information about the specific cookies we use:

8.4 Third-Party Cookies

We use third-party services that may set cookies on your device. These include:

Google Analytics: We use Google Analytics to analyze how users interact with our Services. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Stripe: Our payment processor uses cookies to facilitate secure payment processing and fraud prevention.

Discord: When you use our Discord integration, Discord may set cookies on your device in accordance with their privacy policy.

8.5 Managing Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through:

Cookie Consent Tool: When you first visit our Services, you will see a cookie consent banner that allows you to accept or reject non-essential cookies.

Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Opt-Out Links: You can opt out of certain third-party cookies using the following links:

Google Analytics: https://tools.google.com/dlpage/gaoptout

Please note that if you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

8.6 Do Not Track Signals

Some browsers incorporate a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

At this time, our Services do not respond to DNT signals. However, you can manage your cookie preferences as described in Section 8.5.

8.7 Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the “Last Updated” date.

9.1 Copyright Infringement Notification

We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”), we will respond to notices of alleged copyright infringement that comply with the DMCA and other applicable laws.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our Services, please notify our designated copyright agent as described below.

9.2 Filing a DMCA Notice

To file a DMCA notice with us, you must provide a written communication that includes substantially the following:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (including URLs).

Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

9.3 Designated Copyright Agent

Our designated copyright agent to receive DMCA notices is:

Copyright Agent
[Company Name]
[Address]
Email: copyright@example.com
Phone: [Phone Number]

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. We may also forward your DMCA notice to the party who posted the allegedly infringing content.

9.4 Counter-Notification

If you believe that your content was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with our copyright agent. To be effective, a counter-notification must include substantially the following:

Your physical or electronic signature.

Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.

A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.

Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person.

Upon receipt of a valid counter-notification, we will forward it to the party who submitted the original DMCA notice. If we do not receive notice within 10 business days that the original complainant has filed a court action to prevent further infringement, we may restore the removed content.

9.5 Repeat Infringer Policy

In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, accounts of users who are deemed to be repeat infringers.

We may also, at our sole discretion, limit access to our Services and terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

9.6 Modifications to Policy

We reserve the right to modify this DMCA Policy at any time. Changes will be effective immediately upon posting to our Services. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

10.1 Informal Resolution

If you have any dispute with us arising out of or relating to these policies or our Services, you agree to first contact us and attempt to resolve the dispute informally. We will work with you in good faith to reach a mutually satisfactory resolution.

Please send your dispute notice to our support team with a detailed description of the issue and your proposed resolution. We will respond within 30 days and work with you to resolve the matter.

10.2 Binding Arbitration

If we cannot resolve a dispute informally, you and we agree that any dispute arising out of or relating to these policies or our Services will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes. The arbitration will take place in [Location], unless the parties agree otherwise.

The arbitrator’s decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

10.3 Class Action Waiver

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

10.4 Exceptions to Arbitration

Notwithstanding the arbitration agreement above, either party may bring a lawsuit in court in the following circumstances:

To enforce or protect intellectual property rights.

To seek injunctive or other equitable relief in connection with data breaches, unauthorized access, or misuse of our Services.

For disputes that qualify for small claims court.

10.5 Governing Law

These policies and any dispute arising out of or relating to these policies or our Services shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law provisions.

10.6 Venue

To the extent that the arbitration agreement does not apply and litigation is permitted, you agree that any legal action or proceeding arising out of or relating to these policies or our Services shall be brought exclusively in the federal or state courts located in [Location], and you consent to the personal jurisdiction of such courts.

10.7 Limitation of Actions

You agree that any claim or cause of action arising out of or related to these policies or our Services must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred, regardless of any statute or law to the contrary.

10.8 Severability

If any provision of this Dispute Resolution section is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this section will otherwise remain in full force and effect and enforceable.

11.1 Right to Modify Policies

We reserve the right to update, modify, or replace any part of these policies at any time at our sole discretion. Changes may be necessary to reflect changes in our Services, legal requirements, business practices, or for other operational reasons.

It is your responsibility to check these policies periodically for changes. Your continued use of our Services following the posting of any changes to these policies constitutes acceptance of those changes.

11.2 Notification of Material Changes

For material changes to these policies, we will provide notice through one or more of the following methods:

Posting a prominent notice on our Services or within your account dashboard.

Sending an email notification to the email address associated with your account.

Displaying an in-app notification when you next access our Services.

We will provide such notice at least 30 days before the effective date of material changes, except where immediate changes are required by law or to address security concerns.

11.3 What Constitutes Material Changes

Material changes include, but are not limited to:

Significant changes to how we collect, use, or share your personal information.

Changes to subscription pricing or billing terms.

Modifications to dispute resolution procedures or arbitration terms.

Substantial changes to your rights or obligations under these policies.

Changes that significantly impact your ability to use our Services.

11.4 Non-Material Changes

Non-material changes, such as clarifications, formatting updates, or corrections of typographical errors, may be made without advance notice. The “Last Updated” date at the top of each policy will be updated to reflect when changes were made.

11.5 Your Options Following Changes

If you do not agree to modified policies, you may:

Discontinue use of our Services before the changes take effect.